Terms and conditions

Welcome to Soul Safari! Please read these terms and conditions carefully before using our services.

Booking and Payment:

• By booking a tour with Soul Safari, you agree to pay the specified amount for the selected services.
• Payment is due as per the terms outlined during the booking process.

Cancellation and Refund:

• Cancellation policies vary depending on the type of tour. Please refer to the specific tour details for cancellation terms.
• Refunds, if applicable, will be processed according to our refund policy.

Tour Modifications:

• Soul Safari reserves the right to modify or cancel tours due to unforeseen circumstances. In such cases, we will offer alternatives or refunds.

Travel Insurance:

• It is strongly recommended that you purchase travel insurance to cover unexpected events or cancellations.

Liability:

• Soul Safari is not liable for personal injury, property damage, or other loss during the tour unless caused by our negligence.

Code of Conduct:

• Participants are expected to adhere to a code of conduct during tours. Disruptive behaviour may result in expulsion from the tour without a refund.

Intellectual Property:

• All content on our website and promotional materials is the property of Soul Safari. Unauthorized use is prohibited.

Privacy Policy:

Soul Safari is committed to protecting your privacy. This privacy policy explains how we collect, use, and protect your personal information.

Information We Collect:

• We collect personal information such as name, contact details, and payment information when you book a tour.

How We Use Your Information:

• We use your information to process bookings, communicate with you, and improve our services.

Data Security:

• We implement security measures to protect your personal information. However, no online transmission is entirely secure.

Third-Party Links:

• Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites.

Cookies Policy:

What Are Cookies:

• Cookies are small text files stored on your device that track, save, and store information about your interactions with our website.

How We Use Cookies:

• We use cookies for various purposes, including improving your experience on our website and analysing usage patterns.

Managing Cookies:

• You can manage or delete cookies as you see fit. Consult your browser's help menu for guidance on how to control cookies.

Changes to Our Policy:

• We may update our cookies policy to reflect changes in technology or legislation. Check this page regularly for updates.